Project Overview

Project Overview

Project Overview

Have you ever been surprised by an unexpected bank withdrawal, only to realize you forgot to cancel a subscription? Notiva promises to solve this by automatically tracking subscriptions and deadlines.

Project Overview

Have you ever been surprised by an unexpected bank withdrawal, only to realize you forgot to cancel a subscription? Notiva promises to solve this by automatically tracking subscriptions and deadlines.

Challenge

Challenge

Users couldn't identify the core value proposition

Users couldn't identify the core value proposition

Impact

Impact

Improved value proposition clarity from 2/5 to 5/5 users by simplifying the hero section and clarifying messaging

Improved value proposition clarity from 2/5 to 5/5 users by simplifying the hero section and clarifying messaging

Team

Team

Founder & Developer (Client)
UX Designer (Me 🙋🏽‍♂️)

Founder & Developer (Client)
UX Designer (Me 🙋🏽‍♂️)

Research

"Not sure what this does"

"Not sure what
this does"

The founder had built a landing page for Notiva, an AI assistant that automatically tracks subscriptions and deadlines. Initial testing with 5 users revealed confusion -> it was clear the page wasn't communicating the product's value.

"Not sure what this does"

"Not sure what this does"

"Seems like Finanzguru (German competitor)"

"Seems like Finanzguru (German competitor)"

"Too many options"

"Too many options"

My role

Identify root causes of confusion and redesign the hero section to communicate Notiva's unique AI automation.

Identify root causes of confusion and redesign the hero section to communicate Notiva's unique AI automation.

UX Audit

I conducted a heuristic evaluation of the original landing page to identify specific usability issues and diagnose why the value proposition wasn't landing.

I conducted a heuristic evaluation to identify specific usability issues.

4

Tags cause clutter

7 navigation links → Hick's Law.

1

5

3 CTAs dilute focus

6

Value prop lacks clarity: Doesn't meantion stakeholder's AI promise

3

CTA size: 40px
→ not accessible
(min. 44 px)

2

Announcement distracts from core message

UX Audit

I conducted a heuristic evaluation of the original landing page to identify specific usability issues and diagnose why the value proposition wasn't landing.

I conducted a heuristic evaluation to identify specific usability issues.

4

Tags cause clutter

7 navigation links → Hick's Law.

1

5

3 CTAs dilute focus

6

Value prop lacks clarity: Doesn't meantion stakeholder's AI promise

3

CTA size: 40px
→ not accessible
(min. 44 px)

2

Announcement distracts from core message

UX Audit

I conducted a heuristic evaluation of the original landing page to identify specific usability issues and diagnose why the value proposition wasn't landing.

I conducted a heuristic evaluation to identify specific usability issues.

4

Tags cause clutter

7 navigation links → Hick's Law.

1

5

3 CTAs dilute focus

6

Value prop lacks clarity: Doesn't meantion stakeholder's AI promise

3

CTA size: 40px
→ not accessible
(min. 44 px)

2

Announcement distracts from core message

UX Audit

I conducted a heuristic evaluation of the original landing page to identify specific usability issues and diagnose why the value proposition wasn't landing.

I conducted a heuristic evaluation to identify specific usability issues.

4

Tags cause clutter

7 navigation links → Hick's Law.

1

5

3 CTAs dilute focus

6

Value prop lacks clarity: Doesn't meantion stakeholder's AI promise

3

CTA size: 40px
→ not accessible
(min. 44 px)

2

Announcement distracts from core message

Competitive Analysis

Competitive Analysis

Competitive Analysis

Competitive Analysis

The audit identified violations, but users also said Notiva "seems like Finanzguru," signaling a differentiation problem. To understand how successful competitors differentiate, I analyzed their hero sections.


The audit identified violations, but users also said Notiva "seems like Finanzguru" — signaling a differentiation problem. To understand how successful competitors differentiate, I analyzed their hero sections.

Criteria

Finanzguru

Rocket Money

Unsubby

Notiva

Navigation Links

4

3

4

7

Number of CTAs

1

2

1, (main CTA below the fold)

3

CTA height

50 px

56 px

74 px

40 px

Hero Complexity
(amount of elements)

5

5

6

9

Value Proposition

Indirect (video)
Below the fold

“Works for you”
Benefit focused

Control your subscriptions+ Benefit focused

Technical terms, vague, feature focused

Differentiatior

Celebrity & Mascot

“Money app”

motion + trust signal

Not clear

Criteria

Finanzguru

Rocket Money

Unsubby

Notiva

Navigation Links

4

3

4

7

Number of CTAs

1

2

1, (main CTA below the fold)

3

CTA height

50 px

56 px

74 px

40 px

Hero Complexity
(amount of elements)

5

5

6

9

Value Proposition

Indirect (video)
Below the fold

“Works for you”
Benefit focused

Control your subscriptions+ Benefit focused

Technical terms, vague, feature focused

Differentiatior

Celebrity & Mascot

“Money app”

motion + trust signal

Not clear

"Not sure what this does"

"Seems like Finanzguru"

"Too many options"

"Not sure what this does"

"Seems like Finanzguru"

"Too many options"

My role

Identify root causes of confusion and redesign hero to communicate Notiva's unique AI automation.

Not sure what this does

"Not sure what this does"

"Not sure what this does"

The founder had created a landing page with a 2 % sign-up conversion rate.
Initial testing with 5 users revealed confusion.

The founder had built a landing page for Notiva, an AI assistant that automatically tracks subscriptions and deadlines. Initial testing with 5 users revealed confusion -> it was clear the page wasn't communicating the product's value.

Research

Key Takeaways

Key Takeaways

Key Takeaways

Key Takeaways

Industry Standard: 4-5 nav items

CTA height: 50-74px

Benefit-focused language

Single, prominent CTA in hero

Clean layout: up to 5 elements

Mascots -> memorable

Iteration & Validation

The birth of Novi

The birth of Novi

The birth of Novi

Drawing from cognitive load principles and competitive insights, I shared with the founder that the current design made users feel like they had to do work but users want their mental load removed, not increased.

This sparked Novi as an idea in the founder: an AI assistant character built around the idea of removing mental burden. It aligned with the finding that Finanzguru's mascot creates memorable differentiation.

Wireframing

Wireframing

Wireframing

I restructured the hero section around Novi, applying 4 principles drawn from the UX audit, competitive benchmarking, and initial user feedback.

1

Remove visual clutter
-> Fewer nav items and hero elements reduce

cognitive load, keeping user attention on the

primary CTA.

2

Visual hierarchy & accessibility
-> A single, accessible CTA reduces decision

friction and gives users one clear next step,

which directly supports sign-up conversion.

3

Clear, benefit focused copy
-> Users who immediately understand the value

proposition are more likely to sign up. Clarity at

first impression reduces drop-off before any

interaction.

4

Make Notiva memorable

-> A distinctive character helps differentiate

Notiva in a crowded market, which supports

brand recall and long-term word-of-mouth

growth.

I delivered wireframes with content recommendations. The founder implemented a variation with his preferred copy and CTA styling.

Faryan.Portfolio
BEFORE
AFTER
BEFORE
AFTER
Faryan.Portfolio

Validation Testing

Validation Testing

Validation Testing

To validate whether the redesign actually resolved the confusion, I conducted 5 moderated remote usability sessions focused on first impression, comprehension, and recall of the hero section.

5

Usability Tests

Methodology

Duration: 15 -20 min moderated remote sessions

Scope: Hero section: First impression, comprehension, recall

Method: Open-ended questions, Think-aloud, behavioral observation

My role: Test protocol development, moderation, synthesis

Results

Results

Value Proposition Clarity

Value Proposition Clarity

BEFORE

2/5

2/5

AFTER

5/5

Users clearly understood the core value offered

Memorability

Memorability

BEFORE

0/5

AFTER

2/5

Users remembered distinctive element ("Novi")

Areas for Improvement

Areas for Improvement

Areas for Improvement

Subline length: Copy too long, shorter recommended

Memorability: Character below fold -> users don't scroll until after forming first impression

"Connected accounts": 2/5 users confused by term → Suggest "Link your email/bank"

Button consistency: 3 different button styles across mockups need design system

Opportunity: Bring Novi into the hero as a visual centerpiece

Iteration & Validation

The birth of Novi

Drawing from cognitive load principles and competitive insights, I shared with the founder that the current design made users feel like they had to do work but users want their mental load removed, not added to.

This sparked Novi as an idea in the founder: an AI assistant character built around the idea of removing mental burden. It aligned with the finding that Finanzguru's mascot creates memorable differentiation.

Wireframing

I restructured the hero section around Novi, applying 4 principles drawn from the UX audit, competitive benchmarking, and initial user feedback.

1

Remove visual clutter
-> Fewer nav items and hero elements reduce cognitive load, keeping user attention on the primary CTA.

2

Visual hierarchy & accessibility
-> A single, accessible CTA reduces decision friction and gives users one clear next step, which directly supports sign-up conversion.

3

Clear, benefit focused copy
-> Users who immediately understand the value proposition are more likely to sign up. Clarity at first impression reduces drop-off before any interaction.

4

Make Notiva memorable

-> A distinctive character helps differentiate Notiva in a crowded market, which supports brand recall and long-term word-of-mouth growth.

I delivered wireframes with content recommendations. The founder implemented a variation with his preferred copy and CTA styling.

Faryan.Portfolio
BEFORE
AFTER
BEFORE
AFTER
Faryan.Portfolio

Validation Testing

I needed to validate whether the changes actually solved the confusion users experienced. I conducted usability testing with 5 participants.

5

Usability Tests

Methodology

Duration: 15 -20 min moderated remote sessions

Scope: Hero section: First impression, comprehension, recall

Method: Open-ended questions, Think-aloud, behavioral observation

My role: Test protocol development, moderation, synthesis

Results

Value Proposition Clarity

BEFORE

2/5

AFTER

5/5

Users clearly understood the core value offered

Memorability

BEFORE

0/5

AFTER

2/5

Users remembered distinctive element ("Novi")

Areas for Improvement

Subline length
I recommend shorter copy

Memorability
Character below fold—users don't scroll until after forming first impression

"Connected accounts"
2/5 users confused by term → Suggest "Link your email/bank"

Button consistency
3 different button styles across mockups need design system

Opportunity
Bring Novi into the hero as a visual centerpiece.

Design

Design

Design Exploration

Design Exploration

Design Exploration

Testing validated the direction but revealed three areas where the design could push further.

Design

Design Exploration

Testing validated the direction but revealed three areas where the design could push further.

1

1

1

Goals

Goals

1

Bring Novi above the fold
While memorability improved (0/5 → 2/5), Novi still appeared below the fold. I explored high-fidelity designs bringing Novi into the hero section to maximize recall.

Bring Novi above the fold
Testing showed only 2/5 remembered a distinctive element. Making Novi the visual centerpiece increases memorability.

2

Reduce cognitive load
Remove 'connected accounts' from hero, as users found it confusing. Apply progressive disclosure.

3

Emotional over functional

"Never Worry About Deadlines" (emotional relief) "chosen over 'Never Miss a Deadline Again' to better reflect the mental load removal positioning.

Emotional over functional

"Never Worry About Deadlines" (emotional relief) outperforms "Never Miss a Deadline Again" (functional promise) for mental load removal positioning.

Novi as helpful companion, not just text description

Reflection

Reflection

What I learned

What I learned

What I learned

What I learned

Research reveals what feedback can't

User feedback said 'confusing,' but users couldn't explain why. The systematic audit identified specific issues (Hick's Law violations, unclear value proposition) that the usability testing later confirmed.

Collaboration sparks better ideas

The "mental load removal" insight emerged from synthesizing research with the founder. Neither of us would have arrived at Novi alone. It came from combining UX principles with the founder's product vision.

Next steps

Next steps

Next steps

Next steps

The founder is currently restructuring Notiva's product offering, so these designs remain explorations. If implemented, I would:

The founder is currently restructuring Notiva's product offering, so these designs remain explorations. If implemented, I would:

A/B test Novi-in-hero design against current version

Track sign-up behavior once traffic scales